Tigerpaw CRM

The mobile app has issues with saving Customer Signatures. What can be more important than that! The only indication is that the signature button disappears. Only to find out later that the signature is missing from the system. According to Tigerpaw, there...

The technical support would be a complete joke, except we are not laughing. If the issue is not an easy one, they tell you it will be escalated and someone will call you back. No one will call you back. Every time we call them, they...

Were were told everything would work and could fully support our service company. After 3 years and over 10,000.00 spent on a product that never worked we gave up. We are a pretty trusting company and we hoped Tigerpaw...

After a few years of trying to make Tigerpaw fit our business (We are a pretty vanilla IT MSP), we have finally abandoned it and have successfully migrated to one of the other "Big 3". - It was a "Wise" decision... Tigerpaw is a fairly clunky,...

While I don't agree with the entirety of reviews here, the negative reviews are far more consistent with my experience than with the positive reviews. The positive reviews sound scripted, and the one from "Randy Wear" is obviously slanted because there aren't "several PSA's" to choose from in this...

We invested thousands - bad support - sales staff are helpful and follow-thru well - but support has issues - and the product has proven unstable for us. It works for awhile - then just starts falling apart. 5 separate installations. I finally threw in the towel. It is...

I've used Tigerpaw for close to 10 years now. Tigerpaw offers the best support of any software company I've worked with in the 35 years I've been in the technology business, and that includes working with the software vendors that our clients used. We've seen continuous...

Tigerpaw is a great product. A CRM and PSA all in one. Right now we are running the latest release V12.1.08 and it runs great. Admittedly there were some bugs in V11, but those have been ironed out. We are happy with the product now and where it is heading....

DO NOT BUY...the worst product ever created.

This software offers no support in setting it up unless you attend one of their conferences and pay a few thousand more dollars for the training. We pay a monthly maintance fee that is supposed to cover support, but they do not and have not given us any support in...

As a company our experience of Tigerpaw software has been abysmal. There were problems from the beginning. The biggest problem is the software itself; at 700mb for the client, it is bloated. It runs very slowly, and appears clunky most of the time. ...

We have been using Tigerpaw since 2002. It is hands down the best CRM/PSA software on the market for Managed Services Providers. Tigerpaw has many excellent features: First and foremost it is an excellent architecture because it Flexible enough to be customized for nearly any MSP function, Scalable enough to...

We have been using Tigerpaw Software for just over a year. In our experience with this product, there are some shortcomings as one would expect with any commercial product; however, we have found that wherever Tigerpaw may be too generic, they make up for it in their outstanding support,...