Were were told everything would work and could fully support our service company. After 3 years and over 10,000.00 spent on a product that never worked we gave up. We are a pretty trusting company and we hoped Tigerpaw Software and James Foxall would do the right thing but we were wrong. We never used the product because of all the bugs and work arounds we would have to do to get it to work. We were promised that they were going to rewrite the service area but they never did after 3 years. I was holding out on giving them a bad review but now I just have no choice but to warn people. We never got our money back as they kept repeating that an update was coming. They seem like nice people, but they are not as they just took our money and lied about the capabilities of there product.