Level Platforms

Maitaining DM's (Device Managers) on each device is a huge hassle. Agent monitoring is a sign that monitoring is the least of your problems. While you can install an OM (Onsite Manager) to a workgroup it really doesnt help much since your security policies will need to be configured...

So far we have been happy with LP, now AVG Managed Workplace. I was wondering what other MSPs are thinking of the new AVG Managed Workplace? The transition has been smooth for us so far.

As an administrator, I really like Level Platforms. The monitoring is superb, especially on the Windows side, and the support is outstanding.

We have been with Level Platforms for almost two years. In the past we have used other RMM tools. Since Level is agentless, we are able to install it on site and see everything attached to the network within minutes. There are also agents available for laptops and other units...

We couldn't use the product much because of its limited ability to monitor linux machines. Since it monitors via snmp, you need to build your own using OID's but sometimes it doesn't work. It is pretty decent for windows environments I guess, but most of our clients run Linux. A...

Not sure where all of the positive comments come from, but I have found both the agentless and agent managed workplace offerings to be abysmal. Real poor at generating useful alerts and full of false alerts. After working with Zenith, Kaseya and Labtech, I can honestly say that this...

We were with Level Platforms for almost 5 years after being with N-able in the early days. We were quite patient with LP over the years, recognizing that that the industry was still in its infancy but the amount of time we spent just maintaining the LP...

We have benn using LPI for about 5 years. We are very pleased with the product. Support has been excellent and the product just keeps getting better with each release. LPI helps us support our Clients better and has a postive effect on our...

I believe we took our first look at Level Platforms Managed Workplace back in 2005 (version 2, maybe 3). Alerting was minimal and not many policy modules (called templates back then). Creating custom policies was pretty daunting. There was much to like, but much that confused us...

We have been a Managed Workplace user for about 3 years. We have seen highs and lows in this industry. We have used many of the other software and solution packages out there. We have home grown our own solutions. At the end of the day,...

We have been an LPI partner for 5 years and could not be happier with the evolution of Managed Workplace as our RMM tool of choice. We partnered with Level Platforms because we wanted a solution that was agent-less, as our MSP offering evolved over the past few years the...

We've been a Level Platforms partner for a number of years. We've been in business for 19 years working with SMB clients, and have been providing managed services for the past 7 years. Several years ago, as the Managed Services industry was in its early stages, LPI (along...

Level Platforms Managed Workplace 2011 is just awesome. I agree with Todd and STF's comments below. I have the advantage of using the current product in production for 3 months now and I can tell you it has gotten better. We have been around 7 years and...

I am a LPI user since 2007 and the program has come a long way over the past several years. It has always been great at tracking and reporting information and it is very customizable, enabling you to build alerts for just about anything. The support has always...

Level Platforms is taking out all the stops in 2011. Competition from other RMM providers has really pushed LPI to take their product to another level. The hybrid model of Agent vs Agentless will give us the ultimate flexibility in our offering for 2011. Being able to harness the new...

We've used all of the major tools (LPI, Zenith, Kaseya, N-Able) - we loved the no-nonsense interface of Level Platforms, but the agentless model does not work in real life. Slow to notify when machines go down, limited monitoring ability, misses network devices if you don't go in and...

I find it strange that LPI is not as popular as many other other RMM tools. I know that they had challeges in the early days but my experience with the product over the last 9 months has been excellent. The product works well, has been reliable and...