packetTrap RMM
Product Information
Features
Network Mapping
Diagnostic Tools
SNMP Trap Manager
ExpertAssist Remote Remediation Tools
Connectwise PSA Integration
Website Surfing Analysis
Advanced Alerting
Application monitoring
Automated Remediation
Cloud Monitoring
Cross Platform Support - Windows, MAC, Linux
Go Live Monitoring,
Help Desk
Load-and-Go Deploy
Log File Management
Mobile Device Support
Monitoring Dashboards
Multi-User
Traffic Analysis Flow
Performance Baseline
Remote Office Support
Real Time Performance Monitoring
Reporting
Role-Based Access
Router Config Backup
Smart Policies
SNMP Enablement
Virtualization Support
VoIP Support
Web Browser Interface
Wireless Monitoring
Autotask PSA Integration
Tigerpaw PSA Integration
Custom Scripting
Remote Network Monitoring and Management. Be the first to know.
Fast and easy, anytime, anywhere access to any device for your customer. PacketTrap MSP allows you to save time, improve productivity and increase ROI. PacketTrap MSP offers agent and agentless based deployment architecture for ultimate flexibility to meet the needs of you and your customer.
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User reviews
Support is nonexistent since Dell purchased them
We have used PT for about three years. Overall it has been a good product. Monitoring works great. You can't make many customizations anywhere in the product, including reports. Scripting is very basic, and has stopped working for us completely. We have had a case...
Acceleration Program sets them apart
I've been ap PT user for about a year. As the company owner, I am happy with our decision to invest in PT. We switched from Level Platforms, which I never was able to completely get working. THe PT support is excellent from the day you sign on the dotted...
Packettrap MSP Review
We've been using Packettrap MSP for about 3 years. Previously used N-Able and Level Platforms. We are much happier with Packettrap MSP than we were with the previous two products.
Quality RMM tool for the masses
Different pricing structure than most other RMMs and it works for both small and large clients. Easy to setup and get going with the on premises solution. Support is responsive and the Community of other users is well worth it. The ability to use multiple different scripting...
AMAZING Infrastructure Management Tool
PacketTrap does a great job at managing your core network infrastructure and core infrastructure devices. It does a decent job of managing workstations. We use it in conjunction wtih LabTech as LabTech is really good at working with individual devices but doesn't handle the infrastructure or networking devices...
Networking Master
I've been using this product for more than a year now and it has been a major step in the right direction in helping me monitor my client's networks. I used another RMM before this, but was quite dissatisfied with the network monitoring options so after trialing PacketTrap for a...