Review Detail

Remote Monitoring & Management (RMM) C claimme 2202
Networking Master
I've been using this product for more than a year now and it has been a major step in the right direction in helping me monitor my client's networks. I used another RMM before this, but was quite dissatisfied with the network monitoring options so after trialing PacketTrap for a month, I made the switch.

I recommend this to anyone looking to evolve into managed services. I went through their acceleration program (with employee Nathan) and got a great deal of documents and advice on how to approach clients, price my services, and sell.

The 4 stars on Ease-Of-Use and Customisation are for the fact that: 1) The program is powerful and therefore requires a bit of configuration 2) I'd like the scripting engine to be a bit more robust.

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