I've been ap PT user for about a year. As the company owner, I am happy with our decision to invest in PT. We switched from Level Platforms, which I never was able to completely get working. THe PT support is excellent from the day you sign on the dotted line, completely through all phases of use. In the year I have been a customer, I have been amazed at the amout of investment Quest has put into improving the functionality and features of the program. I would like to see some better documentation, but I hear they are working on that.

However - to me, the thing that sets PT apart from all the others that I looked at is the acceleration program. Mike Byrne worked tirelessly with me to make sure I understood the mindset and financial issues of being an MSP. They also helped me creat collateral to begin the sales prpcess, and helped me develop pricing for my first few clients. That, to me, was invaluable and priceless.

Don't sign a contract without talking to PT first!