MSPComparison

AutoTask Endpoint Management / CentraStage

C
(4 reviews)

Product Information

Vendor
Autotask
SaaS
Yes
On Premise
No
Priced Per Unit
Node

Features

Audit
Manage
Monitor
Support
Report
OnDemand
ComStore

Simple scalable and flexible, Autotask Endpoint Management is the award-winning, cloud-based device management solution.   Combining the flexibility and cost-effectiveness required by small businesses with the scale and sophistication demanded by the Enterprise, Autotask Endpoint Management empowers IT managers with complete visibility and control over their entire IT estate from a single integrated cloud platform.

Audit Automated discovery and auditing gives you full visibility of your device estate, allowing you to pinpoint areas requiring attention. Knowing what you have, where it is, and the state it's in, makes IT management a lot easier. Hardware, software, usage and performance – it's all easy to find and simple to report on. Manage Once you know what's out there you'll want to get it all under control. System-wide policies can automate the rolling out of new software, configurations and standards regardless of device location, domain or network. Challenged by an ever-growing estate of IT devices? Not a problem with Autotask Endpoint Management's centralised, automated approach to device management. Monitor Monitoring should not just be for servers. Monitoring should be for every device. After all, would you rather know when things go wrong or find out from your users? Autotask Endpoint Management monitoring enables you to monitor every device across your IT estate, regardless of where the device is, and who it belongs to. Even better, you can set monitoring policies and apply auto-fixes when alerts are triggered, so everything gets monitored (and fixed) without you having to lift a finger. And because we have a real-time connection, fixes are applied immediately – not in 45 minutes time. Remote Support Let's face it, there are plenty of great remote control solutions out there. Autotask Endpoint Management brings something different – fully secure and integrated into the product, it provides you with loads of handy support and diagnostic tools, as well as good old-fashioned fallback remote control. These tools allow you to diagnose and resolve problems efficiently, securely, and with minimum impact to users. With our ability to navigate firewalls, NATs and the like, you can support devices regardless of what network they are on, and where you are. True 'anywhere to anywhere' remote support with full auditing for peace of mind. Remote support comes free with our OnDemand offering for up to 500 devices. Reporting Sometimes doing a great job in IT can go unrecognized. A comprehensive array of reports are available to you and your customers. Report on your supported assets, report on the health of the IT estate and keep track of your activity levels. Keep yourselves and your customers and stakeholders informed with branded, scheduled reports. ComStore Think App Store for IT Management, and you'll instantly know what ComStore is. We believe that you should be able to customize your platform to your needs, without the extra cost. Or just save yourself time by using pre-packaged scripts. We've seen too many IT management tools packed with functionality that is left unused and unloved. ComStore means you get to choose the advanced functionality that you need in your system – especially when it comes to those niche monitoring requirements.

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User reviews

Another Product killed by Acquisition

JP

So I've used centrastage in the past so thought I would move my services up. Signed up for the trial, and started putting it through its paces. I liked what I saw and contacted sales to go through things further. Weeks went by, so I contacted them...

A good RMM drives your business

MB

Having been in the outsourcing market for too many years, I have had my fair share of using RMM products, watching some grow and others dissapear. Since starting my own business in 2002, we have evolved from a standard remote support offering to a full monitoring service,...

Feature Packed, Time Saving, Reliable Package!

PR

We use CentraStage here at Somerset LA for support to Schools based around the County. I've been using it for almost 2 years now and found it to be an excellent tool that assists me in my day to day work. The whole system relies on...

CentraStage Gave us Our Lives Back

A

As a small support company looking af ter the IT of approximately 30 companies time is precious and time management of ten dif f icult. Af ter using NTR (GFI MAX) for 3 years (it w ould have been shorter but NTR used to tie you up w ith a...