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Remote Monitoring & Management (RMM) C claimme 2417
CentraStage Gave us Our Lives Back
(Updated: July 14, 2010)
Rating: 
 
5.0
As a small support company looking af ter the IT of approximately 30 companies time is precious and time management of ten dif f icult. Af ter using NTR (GFI MAX) for 3 years (it w ould have been shorter but NTR used to tie you up w ith a ridiculous contract) we began evaluating Centrastage.

It combines remote control facilities w ith monitoring and job scheduling in a w ay that is totally customisable to suit each client. We have found it to be a fantastic product. Spend a little time creating monitors intelligently and jobs to perform those day to day tasks and you basically have a system that looks af ter itself and automatically performs all of the tasks that would otherwise fill your day.

Development cycle is strong and new features are introduced on a regular basis. Support (if ever needed) is also exemplary. Centrastage has allowed us to take on more customer without increasing staff numbers (something that would have been impossible a year ago) and also allowed us to have our first holiday in 3 years.

Safe in the knowledge that we can respond to technical issues before the client detects a problem from anyw here with an internet connection.
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