MSPComparison

Kaseya IT Solution

U
(9 reviews)

Product Information

Vendor
Kaseya
SaaS
Yes
On Premise
No
Priced Per Unit
Node
Price Information
More information here: https://www.kaseya.com/products/pricing

Features

Agent Technology
Audit and Inventory
Monitoring
Remote Access
Service Desk
Imaging and Deployment
Directory Services
Policy Management
InfoCenter
Patch Management
Ticketing
Desktop Policy Management
Desktop Migration
Backup
Disaster Recovery
Security
Antivirus
Training
Antimalware

Deliver the highest quality IT management and security services and empower your team to do more with the resources you have, using Kaseya’s scalable, secure and reliable IT systems management cloud solutions.

Providing software solutions that take the complexity out of IT management, because we know the success of your business depends upon managing IT more effectively, efficiently and securely.

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User reviews

Excellent service by Kaseya IT Services KITS

S

Excellent services in Monitoring & Remediation done by KITS

Expensive, and worthless after the purchase

G

After spending tens of thousands getting a Kaseya system working right, and tens more paying for 'maintenance' which ends up costing the same as the original purchase per month ($2600 per month for eternity in my small company), I decided to forgo maintenance after 2 years of almost no updates....

Still getting the job done

KP

At the end of the day, the question is "How well were you able to support your clients?" Once the post-"K2" kinks were worked out, the Kaseya product has helped us do our jobs very well. Remote control, patch management, scripting & automating fixes, monitoring... this is the "cosmic background...

Incredible platform with awesome features

AH

The Kaseya platform has come a long way! We really appreciate is complete customization and flexibility. Not only is Kaseya one of the best MSP options out there, it is extremely useful as an in house help desk. We use it for the Help Desk...

Product ok, support and pricing stink

S

We've been using K for 4 years now. The product is stable. Just like the other RMMs you have to put some effort in to get some results out. They are double the price of everyone else. The support stinks. I haven't heard from my sales rep in years. They...

loosing ground...

T

Product is great for MSPs that are willing to take the time to write their own scripts and monitor sets. We still use it, but based on their pricing model we will not be purchasing any more licenses due to them as a company just not getting it. ...

Still the best

A

I've been using Kaseya for approximately 5 years and it is by far the best and most mature RMM tool on the market. They have had their occassional issues with new product releases but that is to be expected with any large software platform. The key to Kaseya...

Kaseya User for 4 Years

CB

Kaseya overall has been a good product for us. It's reliability is fantastic, and it quite a feature rich platform. Especially the scripting component which we use for a variety of issues from scheduled reboots, scheduled services restarts, to registry modifications. The remote control tools have been wonderful too....

I'm a fan

T (5 reviews)

Been using it for about 4 yrs, took some getting used to in the beginning, but it's all good now. Any problems we have now are usually a ConnectWise integration issue after updates to ConnectWise. Pretty solid. I'd like to see better reporting options, especially customizations and trending.