ITimpulse NOC
Product Information
You can include servers , PCs, laptops,Tablets, Smart Phones, Printers or network devices to your NOC.
Features
2. Super strong highly available infrastructure
3. IT automation & RMM Improvement through Scripts
4. Multi point Quality control
5. Three tier Escalation channel
6. Affordable pricing and Flexible contracts for small MSPs
7. Dedicated Account manages and hotline numbers for customers.
ITimpulse is a NOC provider for MSPs and is located in India. We have been in business for more than 2 years and are steadily growing. NOC services from ITimpulse are designed to integrate and deliver seamlessly with MSPs that already use a RMM and PSA. Our services are fit for all size of MSPs. We allow you to add any number of servers and workstations in your contract and are happy to be a part of your growth. We look after your Alert management, Patch management, Server monitoring , AV monitoring , backup monitoring and much more for a low fixed monthly cost. We also provide our services via a NOC protal built on Zendesk (one of the most popular ticketing systems) for customers that do not use a PSA. We offer work requests and user change requests as a part of our NOC offering. We also provide project assistance at reasonable rates to our customers.
Presently we manage about 3500 end points 24/7 for customers across 3 continents. We are growing and continuously adding more capacity. We are currently offering free trials to the first 10 customers on a first come first server basis. You can add upto 1 server + 9 workstations to the NOC for 1 month for free. Contact us for more detail. We also offer high volume discounts. ITimpulse also provides Virtual system adminis for MSPs, You can find more information here www.itimpulse.in/VSA
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User reviews
Another happy customer
I am another happy customer and have all the good things to say about these guys. Highly recommended.
These guys have raise the bar
I signed up with these guys about 4 months back after having used CSD and then manage workplace NOC. I think ITimpulse provides the best NOC services. be it response time, resolution time , cost or ease to reach them, i have never been let down. I have...
Quality NOC Service - Exceeded Expectations
After making the mistake with Cloud Services Depot, (recommended by my RMM, hence I only made a half hearted attempt at researching them), I researched much deeper and came across a few recommendations for ITimpulse on LinkedIn. My enquiries were answered quickly by Rajat, and in no time integration was...
The Best NOC Services for MSPs
We've recently signed on with ITimpulse after Cloud Services Depot suddenly stopped providing NOC services and transferred our account to another provider. Unfortunately that hand-off was badly managed and our own service to our clients suffered. We therefore quickly searched for a new provider and luckily found ITimpulse. ...
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I have been with ITimpulse from the beginning and think I am one of their initial customers. We used to use labtech with a lesser known ticketing system. We started by outsourcing out backup management and patch management only, as they were the most time consuming jobs for my...
Value for Money - great service quality
My company has been using ITimpulse for NOC for about a year now. We are very pleased with the Service. The integration is seamless , they are very communicative and provide great bang for the buck.