I was a re-seller of their services. They are very un-organized and difficult to get actual support from. They have very low-quality phone systems and speak bad english. When you call them for support you can barely hear or understand what thaey are saying. The helpdesk service they had me pass-through to my customers was horrible. It lost me 2 loyal customers because of it's poor handling of issues. I have had my business switched to another provider for 2 years now, they have been notified to close my account 3 times and still keep calling me and telling me BDR's are offline. They don't have a clue.