Zenith Infotech
Product Information
Features
•Patch Management
•Remote Control
•Centralized Administration
•Ticketing
•PSA Integration
•Scripting
•Power Management
A comprehensive platform for a low upfront investment, Network Operations Centre (NOC). Integration with major products such as LogMeIn (https://www.logmein.com) for Remote Support, and PSA tools such as Autotask.
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User reviews
Poor support un-organized I switched to someone else after 3 years
I was a re-seller of their services. They are very un-organized and difficult to get actual support from. They have very low-quality phone systems and speak bad english. When you call them for support you can barely hear or understand what thaey are saying. The helpdesk service they had me...
Plug and Play for new MSPs
We used Zenith for over a year before moving on. As another reviewer mentioned Zenith is great for the new MSP to get your feet wet, but you probably want to move on once you get to the advanced level. Strengths CHEAP Quick and easy...
Only for new MSPs
It is a good solution if you are a new company just starting out or do not have a highly trained staff. However they are easily outgrown and their support is extreamly poor. Resolving issues that would tek 10 minutes if you do them yourself will take days...
ZENITH - VERY CLOSE TO PLUG & PLAY
Very easy to work with, give you "instant" managed services capacity.
ZENITH NEVER STOPS INNOVATING
We've been using Zenith infotech as an integral part of our managed services of fering for at least 5 years now . It gave us a very feature-rich capability with a very low cost of entry. Our relationship has continued as we adopted several of the additional innovations that Zenith...