QoS-IT is a solution suite to manage IT services for MSPs and includes 3 main CRM 2011 solutions: Q-Service - service management solution based on Microsoft CRM cases and completed activities RMM-Sync - Integration between Remote Monitoring & Management (RMM) software and CRM 2011 QuickBooks Sync - Integration between QuickBooks or QuickBooks Online and Microsoft CRM 2011
QoS-IT is a solution suite to manage IT services for MSPs and includes 3 main CRM 2011 solutions: Q-Service - service management solution based on Microsoft CRM cases and completed activities, with Service Level Agreement (SLA) and billing system, especially designed for Managed Service Providers to streamline their IT business operations, with minimal requirement for training and within the familiar Outlook environment. RMM-Sync - Integration between Remote Monitoring & Management (RMM) software and CRM 2011. Synchronizes clients, devices, locations and incidents between RMM and CRM accounts, devices, sites and cases entities. Can be purchased as standalone or combined with Q-Service & QuickBooks-Sync. Currently available for Kaseya, LabTech, GFI-MAX and N-Able. QuickBooks Sync - Integration between QuickBooks or QuickBooks Online and Microsoft CRM 2011. Synchronizes between companies, invoices, products and payments in QuickBooks and CRM accounts, invoices, products and paid invoices. Can be purchased as standalone or combined with Q-Service & RMM Sync.