Bridgetek Solutions has earned a stellar reputation with our educational and government customers. Our goal is to simplify the users experience by leveraging automated processes and customized solutions. A big part of our PSA evaluation process was focused on finding a PSA that would ultimately enhance our customers experience, while supporting our very aggressive growth plans.

Some of the PSA solutions we looked at were lop-sided (only strong in one area like ticketing) so our ability to support all aspects of our customers’ requirements would have been lop-sided as well. Promys’ PSA software is a perfect solution for a company like ours with multiple lines of business, where the senior management team wants full visibility into all operational aspects of the company, as well as having real-time access to information that will drive our future growth decisions.