Promys’ PSA software was selected in order to help us make profitable growth decisions by providing real-time visibility into resource and revenue forecasting, mid-project profitability and detailed company margin analytics.

The Managed IT Service solutions that we deliver to our clients allow them to focus on their core competencies and leave managing their IT infrastructure to us. But in our own business, our previous business software (Connectwise) was becoming a distraction to running our business. Instead of the business enabler we had hoped for when first implemented, slow system response and support issues were consuming way too much time and attention.

We have very aggressive growth plans so we needed to select a system that would not only support our current needs, but one that would handle the increasing complexity of our company as our growth continues. With Promys, we know that no matter how aggressively we grow, we won’t outgrow our software infrastructure, so now we can go back to focusing on growing and managing our business, as opposed to managing our business software.