Review Detail
PROMYS CRM, Help Desk, Project Management PSA software for Technology Solution Providers FeaturedHot
PSA & Ticketing J jbarnetpromys-com 3251
PROMYS is in a different class compared to traditional PSA software
Rating:
5.0
In another life I was a power user of one of the more heavily marketed PSA's, so I'm very familiar with that tool¿s capabilities. We did a very deep dive evaluating PROMYS compared to several other solutions. It was clear very early in the evaluation, that for a Cisco Gold partner our size, PROMYS was a far better fit than traditional PSA's. PROMYS is significantly stronger from a forecasting & planning perspective and provides far better visibility into mid-project profitability. Margin and profitability reporting are in a completely different class. PROMYS didn't just "win" our PSA evaluation, for a business our size, the traditional PSA's weren't even options any more.
RT
Rich Truche
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