VSA delivers the industry’s fastest, most reliable and functionally complete remote monitoring and management to reimagine the technician experience through:

Real Time Visibility: Live Connect module delivers immediate, comprehensive, and real-time visibility into every aspect of an end point such as CPU utilization, application processes, services, disk utilization, activity metrics and service tickets-without interrupting the end user’s system.

Fast Remote Control: VSA’s remote control is accessible within Live Connect to enable rapid resolution of complex device problems by technicians.

Reduced Site Visits: New Kaseya VSA and Intel vPro integration enables non-responsive PCs or kiosks to be repaired remotely without the cost or delays associated with a site visit.

Extensible Automation: Technicians can leverage an extensible library of automated procedures to address common issues, such as rebooting, disk cleanup, service restarts, or clearing registry problems.

Improved Technician Multi-tasking and Efficiency: Technicians can simultaneously monitor multiple devices, quickly toggle between remote sessions, and quickly zero-in to resolve issues.

New Technician Experience: Live Connect employs Google’s Material Design guidelines to deliver a modern, clean and intuitive interface, which further increases efficiency and dramatically reduces staff training requirements.