MSPComparison

ServiceDesk Plus

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(2 reviews)
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Product Information

Vendor
ManageEngine ServiceDesk Plus MSP edition
Website
https://www.manageengine.com/products/service-desk-msp/index.html?sdpql
SaaS
No
On Premise
Yes
Priced Per Unit
Seat
Price Information
Prices start from $595.00. Licenses are calculated on the number technicians. There's an additional charge for nodes on the professional and enterprise editions (includes asset management). Multiple concurrent sessions for remote suppotrt also incur an addtional charge.

Features

https://www.manageengine.com/products/service-desk-msp/features.html

ServiceDesk Plus - MSP is a web based ITIL ready, Help Desk software with integrated Asset management module built specifically for Managed Service Providers. It has been designed to handle multiple accounts in a single Help Desk so the MSPs don?t have to juggle with multiple software. It is bundled with thoughtful features like Incident Management, Account Management, Asset Management, Knowledge Base, Service Level Agreements, Remote Control Management, and Purchase and Contract Management. All these modules come in a single package at a very affordable price!

https://www.manageengine.com/products/service-desk-msp/video-demo.html

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User reviews

pheydari

P

what is the difference between manage engine service desk plus and service desk plus MSP?

Help Desk Software

H

I have been using ManageEngine ServiceDesk Plus 8.0 for a quite a while now and really enjoyed it. Web based help desk software with integrated asset management, knowledge base, self service portal, and ITIL processes. Pretty good help desk software to implement and use. I strongly...