Review Detail
PROMYS CRM, Help Desk, Project Management PSA software for Technology Solution Providers FeaturedHot
PSA & Ticketing J jbarnetpromys-com 3465
PROMYS PSA gives us a competitive advantage
Rating:
5.0
Our company (Click Effects) has become a recognized leader in live event A/V technology solutions. As our business grew and became more complex, we started to push the limits of our disconnected software systems and spreadsheets.
The Promys PSA software allowed us to consolidate three disparate systems into one, for substantially improved internal communication and reporting. The fact that Promys is specifically designed for technology solution providers and subsequently required almost no customization to meet our needs,, combined with the PROMYS teams extensive best practice knowledge for solution technology providers our size, was a real selling point for us.
We wanted to continue to be responsive to our customers and empower our employees to make faster decisions based on more accurate information and PROMYS allows us to provide real time information to our teams for better collaboration and decision making and that translates into more effective service delivery to our customers.
The Promys PSA software allowed us to consolidate three disparate systems into one, for substantially improved internal communication and reporting. The fact that Promys is specifically designed for technology solution providers and subsequently required almost no customization to meet our needs,, combined with the PROMYS teams extensive best practice knowledge for solution technology providers our size, was a real selling point for us.
We wanted to continue to be responsive to our customers and empower our employees to make faster decisions based on more accurate information and PROMYS allows us to provide real time information to our teams for better collaboration and decision making and that translates into more effective service delivery to our customers.
ZH
Zach Hughes
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