Review Detail

PSA & Ticketing C claimme 2245
A Service Providers Best Friend
At Connectivity IT ( we have been using Naverisk for about 3 months now.

Naverisk's ease of device attachment hooked us. It takes seconds, not even minutes to deploy an agent to a machine - and managing huge virtual environments, seconds count. The online community has great user support, including group policy configurations to enable easy large scale connecting of client PCs.

The web page management interface is fantastic, super easy to use. We consolodated our help desk, our monitoring, our remote support and our application patch management for about 30 clients in about 3 months. The IT admins we support love the console and their improved capacity to support users.

The package is clearly evolving with the times, critical in todays market, which means our support tools will remain highly effective into the future. This was not a project I wanted to undertake twice and our team are pleased we made the right decision the first time.

We opperate the on-site version and delpoyment was easy. My team has excellent SQL and IIS skill sets and the deployment guide was clear and easy to follow, the proccess took about 2 hours including VM and OS deployment.

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