N Central for MSPs

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Rating: 
 
3.2  (10)
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Software Nightmare N-Central
Rating: 
 
1.0
Bottom line - N-Central does not do what it's sold to do. It is supposed to provide remote management of devices but falls on its face 80% of the time. Many computer problems can not be repaired through N-Central, you have to actually go to the computer and do manual fixes on a regular basis. If you have more than a few computers you quickly discover that N-Central is useless. And, worst of all, most of the fixes required are do to malfunctioning N-Central monitoring software and their AV Defender bugs.
And even worse yet, their tech support is ridiculous. Trying to get answers to simple questions is bad enough but pose them something a but tricky and all bets on getting a solution go out the window.
On a scale of one to ten, this software and its support, get a two.
JW
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