Review Detail
Labtech Customer support
Rating:
2.0
We have been using Labtech for near 6 month
The product is great for bring the tech skills to one interface.
The automation maintenance is also a brilliant feature.
There Base install comes with MYSQL configured for 512 Mb Ram (although they recommend more)
Make sure you Tweek this heavily)
On the down side we have found the support from Labtech technical the second worst to deal with.
If your not in there time zone forget the support. and never expect a phone call as they will "reach out to you" with an email only
If I was buying again I'd take Kaseya of Labtech
The product is great for bring the tech skills to one interface.
The automation maintenance is also a brilliant feature.
There Base install comes with MYSQL configured for 512 Mb Ram (although they recommend more)
Make sure you Tweek this heavily)
On the down side we have found the support from Labtech technical the second worst to deal with.
If your not in there time zone forget the support. and never expect a phone call as they will "reach out to you" with an email only
If I was buying again I'd take Kaseya of Labtech
H
Haydn
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