Review Detail

Remote Monitoring & Management (RMM) C claimme 2396
Labtech Cloud offering
Rating: 
 
2.0
First I have to say initially the product was something I desired, love the total control of the entire solution.
As a single guy shop desiring a solution that will do what it preaches this solution is full of frustration as the tickets from ignite come in with no light at the end of the tunnel. 400 plus tickets/emails a day is worthless.

IMHO No solution should make the administrator numb to alerts. This product surly does this well.
Ignite is quoted to only be enabled one company at a time so that you can fix the tickets that come in, Im sorry but even that didn't help.

Further support on this matter is also worthless, they have continued to ignore my requests to help trim the fat.
Super frustrated with this solution.
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