Kaseya IT Solution

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3.3  (9)
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Kaseya User for 4 Years
(Updated: July 14, 2010)
Rating: 
 
3.0
Kaseya overall has been a good product for us. It's reliability is fantastic, and it quite a feature rich platform. Especially the scripting component which we use for a variety of issues from scheduled reboots, scheduled services restarts, to
registry modifications. The remote control tools have been wonderful too. The only reason I couldn't give them 4 stars is their approach to support. Customer issues don't really seem to be a priority for them. Overall, we haven't had many issues, but when we have, we are usually forced to spend a ton of time f iguring them out on our own.
CB
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