Continuum (formerly Zenith Infotech)
Product Information
Features
- Patch Management
- LogMeIn Remote Control
- Centralized Administration
- Ticketing
- PSA Integration
- Scripting
- Power Management
- Virtual Helpdesk
- 24x7 NOC Support
- Back Office Services
Continuum integrates Remote Monitoring & Management (RMM) software with Network Operations Center (NOC) services to provide MSP Partners with the only end-to-end Managed Services solution. Continuum's pay-as-you-grow model assures a mutually successful partnership.
Filtering hundreds of server alerts, researching issues, troubleshooting and fixing problems can be a daunting exercise in any IT environment. Yet the job must be done. Server downtime and its high associated costs impact both productivity and ROI. What if your firm could reduce the amount of time and money spent on manual, back office client responsibilities? How would you redeploy your suddenly free assets and staff? Perhaps you could put more effort into building client relationships or research and development. Or both. To make such dreams a reality, we built something unique: Through our blend of services that make up our Continuum tool set for Remote Monitoring and Management (RMM), we added a 24x7x365 Network Operations Center (NOC). With this action, Continuum is the first company to offer a Remote Monitoring and Management platform integrated with NOC Services. It’s transforming the way IT is done. As a Continuum partner, you have access to a 600-man NOC that is designed to address and solve the most demanding technical issues. Our back office approach is flexible, too. Our staff can either complement your team or act as your service resource on your behalf
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User reviews
Expensive, but I feel you get what you pay for
I was impressed with Zenith when I started using it in 2008, but always felt as though there was a disconnect between the parent company (in India) and us U.S.-based users. Since Continuum purchased the RMM side from Zenith InfoTech, I have been very pleased with the changes they...
Best cost-effective RMM & NOC
Since Continumm split from Zenith Infotech, there has been impressive movement to make things better such as updates to the portal, additions to scripting, the Mac agent, and much more coming. I was not a huge fan of Zenith RMM, but it seems that Michael George and his team...