Awful product. Inflexible and poor reporting. Poor support. We've been using Connectwise for a few years now, fortunately our contract is coming to an end soon. No web-to-lead functionality, uploads contacts using Company as unique ID (instead of something more unique like a web address or email...so you get duplicate contacts), poor campaign and group management, no custom reporting, can't use custom fields...and the list goes on.

If you plan to use this product, you better be a guru in excel, that's the only way you'll get the information you want out of it.