Review Detail

PSA & Ticketing C claimme 2703
Trap with contract
Rating: 
 
1.0
If this product will not work for your company, tough, you cannot cancel. They will ignore you if you try to cancel. After trying for 4 months, paying extra for their training, it became evident that their software would not work with my company. When I tried to cancel they ignored my request, and kept billing my credit card. When I pushed the issue, the made a poor attempt to help again with the implementation. Still they ignored my wish to cancel. When I stopped their ability to use my credit card, the kept billing for three more months, then they cancelled me. Now they are threatening collections. They do not stand behind their product. They just try to trap people with their contracts.
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