Been using Atera for a few months now to replace Labtech. Overall, very glad we made the switch. The biggest thing that sets Atera apart from all other RMMs is its pricing model. Essentially, with only one tech, you can have unlimited seats.. Very appealing to small tech companies.
Pros:
Pricing is per tech, not per seat
Cloud based
Great UI
Prompt updates
Cons:
Remote connector can be finicky sometimes
I miss ScreenConnect sometimes but that's a small price to pay for how much you save by using Atera